Survey of Veterans Participating in a Food Box Program in Greater Los Angeles

Last updated July 7, 2023

I. Executive Summary

To analyze the impact of the COVID-19 pandemic on military and veteran families’ food security, the Military Family Advisory Network (MFAN) fielded its fourth Military Family Support Programming Survey in 2021. MFAN found that 1 in 5 respondents, or 20%, suffered from food insecurity; up from 1 in 8 (12.5%) in 2019.^[7]Military Family Advisory Network, “Food Insecurity Among Military and Veteran Families During COVID-19,” mfan.org, accessed June 22, 2023, … Continue reading

Village for Vets, a 501(c)(3) nonprofit organization founded in 2016, works to “fill critical gaps in key services for homeless and at-risk veterans” in the Greater Los Angeles area.^[8]Village for Vets, “About Village for Vets,” villageforvets.org, accessed June 22, 2023, https://www.villageforvets.org/about One of their programs, run in partnership with the Westside Food Bank in Santa Monica, provides a weekly food box delivery service to veterans living in permanent supportive housing. The boxes contain pantry staples, produce and other items.^[9]Village for Vets, “Village for Vets Food First Programs,” villageforvets.org, accessed June 22, 2023, https://www.villageforvets.org/foodfirst The boxes do not contain meat, dairy or other perishable items because the organization's delivery trucks are not refrigerated.

To analyze the impact of this program and find suggestions for any improvements in the service, we partnered with the UCLA Luskin School of Public Affairs to conduct a survey of recipients of the boxes. Four master of public policy students, Jingyi Xu, Jessee Espinosa, Lehan Wang and Jeffrey Soria, conducted the survey of 92 veterans under the supervision of their advisor, Professor Kenya L. Covington, PhD.

The survey asked people about their food security levels prior to receiving the boxes and how they feel their nutritional health has improved since receiving the boxes. Follow-up questions asked about the challenges of using the food in the boxes, how their experience of the service can be improved and what they would like to see included in future boxes.

Of the 92 surveys returned, we found that prior to receiving the food box service, the majority of participants had to ration food due to budget constraints and missed meals. After receiving the boxes, all but one of the respondents felt that their nutritional health had improved with the boxes playing an important role in their meal preparation.

When asked about the specific challenges to using the food in the boxes, food preference, insufficient recipes and ideas and insufficient cooking equipment were the main obstacles to using the box contents. When asked how to resolve this, participants noted more kitchen tools, more variety of items and cooking classes would help.

The survey results are explored below. The UCLA team's presentation of their results and policy analysis is titled, "Village for Vets: Improving the Nutritional Assistance Program Targeting Low-Income Veteran Participants in Greater Los Angeles."

II. Methodology and Demographics

A. Methodology

In February 2023, the UCLA team asked veterans living in Department of Housing - Veterans Affairs Supportive Housing who receive Village for Vets food boxes to fill in an anonymous survey. The veterans were informed of the study’s purpose, procedures and potential risks and benefits, as well as their right to withdraw from the study without any negative consequences. All data collected was kept confidential, and participants were assigned a unique identification number to ensure anonymity. As an incentive to participate, the veterans were given a $30 Target gift card.

The survey contained ten questions relating to the food box service and three questions about demographics. Our goal was to find out what impact receiving the food boxes have on the veterans’ food security and nutritional health and what improvements could be made to the service to further benefit, or meet the needs of, the veterans. Click here to view the full list of survey questions.

B. Demographics

Gender: Men accounted for 91.3% of the participants; 7.6% were women and 1.1% non-binary.

Age: 72.8% of the participants were aged over-50, 23.9% were aged between 30 and 50, and 3.3% were under 30.

Length of time receiving the food boxes: The length of time participants reported having received the food boxes ranged from one month to four years.

III. Survey Results

When asked to identify specific challenges to using the food in the food boxes, the most checked option by the 76 respondents who answered this question^[10]16 respondents left this answer blank was food preferences (47.4%), followed by insufficient cooking ideas or recipes (39.5%) and insufficient cooking equipment (28.9%). Dietary restrictions (10.5%), insufficient safe food storage (9.2%) and cultural restrictions (5.3%) were also listed as concerns. Three veterans listed other challenges, including lack of teeth, fruit flies in the produce and challenges in transporting the boxes home. 

When asked to rank which options would be most helpful to improve their experience of the food box service, the top-ranked option for the highest percentage of respondents who answered this question^[11]Four respondents left this answer blank. was more kitchen tools (50.0%), with more variety of items (22.8%) and cooking classes (18.2%) as the second and third options. Providing recipes was declared as potentially helpful by 44.3% of respondents, but only ranked first by 8.0%. Information on ingredients was deemed most helpful by the fewest respondents.

When asked "What items do you prefer to have in future box deliveries?," 30 respondents wanted more perishable items such as fresh fruit and vegetables, milk, eggs and meats, 22 wanted more non-perishable items including cereals, noodles, canned food, microwaveable food and snacks, and 30 people wanted a mix of the two.

IV. Conclusion

The purpose of this project was to understand the impact of a food box program on veteran’s food insecurity and find suggestions for improvements to the service, if needed. We asked veteran recipients for their opinions, and received answers from 92 survey participants. 

We found that, prior to receiving the food boxes, 85.9% of the veterans we surveyed had had to ration food due to budget constraints. And while it is clear that the food box service is of tremendous importance to the veterans who receive them - 98.9% of veterans felt that their nutritional health had improved due to participation in the program - there are some improvements that can be made. 

Food preferences was the biggest challenge to using the food box contents, followed by insufficient cooking ideas or recipes and insufficient cooking equipment. For the highest percentage of veterans, more kitchen tools would be most helpful in improving the usefulness of the boxes, followed by more variety of items and recipes. Cooking classes were also rated as helpful by a third of the respondents.

We hope that this survey will be helpful to policy makers and non-profit groups working to improve services for veterans and those vulnerable to food insecurity.